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Let us create something for you!
Have an awesome piece of artwork in mind? Contact us for a custom piece. We will bring your ideas to life!
About US
CustomMetalWorx
CustomMetalWorx is a family owned and operated business that is passionate about creating must-haves for your home, office, and business. Located on beautiful Lake Oconee, in the heart of Georgia, we are inspired to create a wide variety of high-quality metal art that is built to last. We also specialize in partnering with you to create custom metal art that meets your vision, dreams, and unique needs.
We have been selling on Etsy since 2016 with more a thousand sales and a 5 star feedback rating.
High-quality, long-lasting and made in the USA… what more could you ask for?
Return & Refund Policy
Returns
Our policy lasts 30 days on non-personalized items. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Our policy on personalized items is no returns allowed due to the made to order nature of the products.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Shipping
To return your product, you should mail your product to: 1021 Kakie Place, Greensboro, GA 30642
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Shipping Policy
Orders ship within 2-3 weeks from the order date
Shipping is free for domestic orders shipping within the lower 48 United States. International shipping rates vary by country and are calculated at checkout.
We use USPS, UPS, and FEDEX for US shipments. The specific carriers is chosen at our discretion.